Terms & Conditions

Right Choice USA, Inc.
Terms and Conditions

Right Choice USA, Inc. strives to create the most secure and pleasant environment possible for your shopping convenience.

Terms and Conditions

The minimum order for products from Right Choice USA Inc. online is $25.00 for new designers and start up companies without a business license or tax resale certificate and $50.00 in product for Wholesalers and Resellers.  Please Note - If the delivery of your product is residential or rural you will be charged the actual FedEx shipping charges.  A FedEx label showing the actual charges will be on the front of your Invoice located in your packing slip envelope on the top of your carton.    If you are a listed wholesaler and order below the $50.00 minimum order the standard pricing will be charged. 

Shipping varies from order to order.  If your shipping charge is over $9.99 we will call or email you for approval before it ships.  Repeat customers will be shipped in the same manner as their prior order without notification.  If you would like to be contacted no matter what - just put that in the comment section and will be happy to call you before shipping.

Wholesale customers have a minimum order of $50.00. Certain products are only available in cases or bulk.  Please note that actual charges will be applied to "wholesale orders" - so the freight charges listed on the order "may" adjusted at time of shipping up or down.  FedEx charges less for commercial deliveries so we adjust your shipping down to reflect that savings.  If you are in a rural area FedEx/UPS might have an additional charge. We will email you so you can accept of decline the change before we process your order.  We make every effort to get you the best shipping price available!

Right Choice USA, Inc accepts Visa, MasterCard, and Discover credit cards.

If you have any questions regarding Next-Day, Second-Day, or 3-Day air shipments, or any other aspect of your order, please e-mail us at orders@rightchoiceusa.com or call us at 610-779-7422.  Right Choice USA requires written approval from our customers to ship orders by "any" selected air freight method - a quick email is accepted.

Check all packages upon delivery. If carton appears crushed or damaged in any way, have the UPS/FedEx driver mark it "Damaged" then sign for it. If you do not sign for the package "damaged", a claim cannot be issued. Notify our office immediately so the item may be replaced -- 610-779-7422.

If you are not satisfied with a product, just call within 5 days of receipt, customer is to return the product, and we will refund the value of your merchandise.  PRODUCT MUST BE RETURNED.

Product must be returned in the same condition as when it was received.  Please open bags from the end.  Bags ripped open from the center will not be accepted in a return so no credit will be issued.

Every product we sell is for use in the lower 48 states of the US.  We do not supply Phyto Certificates of MSDS Sheets unless you are purchasing and entire container.  Ship our products out of the country is the total responsibility of the customer.

Any orders that are returned or refused after shipping are subject to a 15% re-stocking charge and the customer will pay for all freight costs.

Availability and prices may be subject to change without notice. We will inform you of any changes prior to shipping.

All Product sold by Right Choice USA, Inc. are for the craft and floral industry and are for decorative purposes only and are not edible. Preserved products are for indoor use only!  Heat and High Humidity will cause them to bleed!

Our products are grown and not manufactured.  They are fumigated in the fields and again before processing.  Fumigation generally lasts for about 30-45 days.  When storing your products you must be aware that insects can invade the cartons so store them in a cool, dry area that is pest free.  If stored in an open area be sure to add a ProZap or similar product to each carton and change on a regular basis.

Keep your dried & preserved flowers out of the humidity and sunlight for a longer life.  Make sure your customers are aware of this too.  They are not meant to be outside.

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